USE CASE
Bookings & Reservations in Trello
Stay on top of customer service for your guest house, hotel or venue with Email for Trello. Manage incoming bookings, communicate with guests and collaborate with your reservations team.
Welcome to your new inbox
Emails arrive as new cards so that you can see your tasks and emails at a glance. Receive all your booking requests in one place, even if you manage multiple listings on different platforms.
Send emails right from Trello
Send emails and reply directly from Trello using our rich-text editor. Connect with guests, check in with suppliers and collaborate with colleagues – all from a single, central dashboard.
Save time with email templates
Got lots of similar queries? Avoid errors and focus on what matters with Saved Reply templates.
Work smarter with automations
Use Trello rules to automatically send out templated emails based on triggers. Less time spent typing means more time for meaningful work! For example:
Send your cleaning team an email with a checklist when you drag a card into “Checked Out”
Create your own “Thank you” button to send an email with one click
Send a follow-up email after 48 hours
I’ve tested an awful lot of Trello Power-Ups over the years. But Email for Trello is one of the few that just blew my mind within minutes of using it!
— Scott Friesen, Simpletivity
Use your own email address
Direct all enquiry emails to your dedicated bookings inbox. You can receive emails to your own SendBoard subdomain (e.g. bookings@example.sendboard.com) or choose to use your own email address.
Merge similar cards
Dealing with the same enquiry on two different email threads? Combine cards effortlessly with our Merge Card wizard.
Custom Fields at your fingertips
Address your guests by name and keep your emails relevant by including Custom Fields. You can also extract details from your emails into Custom Fields, to be used elsewhere in Trello.